Receptionist Intern

WHO WE ARE:

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

WHAT YOU'LL DO:

You will ensure that all Reception and administrative functions are performed promptly and efficiently, and the reception is maintained to the highest standard, providing general support to all BCG staff and facilitate its effectiveness in providing service to BCG clients. You will participate in the daily life of the office, contributing to BCG positive image among clients and external parties.

YOU'RE GOOD AT:

• Answering phone calls in a courteous and professional manner including visitors/clients calls, lead calls and a wide variety of general administrative calls;
• Interacting daily with callers and guests, including suppliers, pony express and couriers;
• Ensuring efficient turnaround of all messages and, when necessary, take appropriate actions to ensure urgent messages are relayed without delay;
• Receiving guests, establish their identity and advise the appropriate staff member or deal with them as appropriate;
• Managing the room booking process to ensure all requests are handled in an efficient manner.

WHAT YOU'LL BRING:

• Excellent communication skills, both written and oral, in Italian and English;
• Good customer service skills (previous customer service or front office experience will be considered a plus);
• Intermediate skills in Outlook, Word, PowerPoint and Excel;
• Positive service-oriented approach;
• Problem solving and flexible attitude.

ADDITIONAL INFO:

This Opportunity Is Offered As a 6-month Internship Designed To Provide Hands-on Experience And Professional Development Within BCG. As This Is An Internship Position, Participants Will Receive a Monthly Allowance, In Accordance With The Internship Agreement. Interns Will Also Benefit From

• Daily meal vouchers / daily meal;
• Access to selected corporate discounts and partner offers.