INTERNSHIP - Business Analyst - KYC & Customer Data

ING Luxembourg is looking for an internship Business Analyst, who will be working in KYC and Customer Data functional domains as part of a Delivery tribe, starting on September 1st, 2026, for a minimum duration of 6 months.

Please note that we only consider students who are currently enrolled in school/university and can provide a school convention.

Job Description

This role requires experience in operating in a complex environment and significant knowledge of the Banking regulatory landscape. It combines a client-focused approach with analytical skills and result oriented thinking.

You work in a multidisciplinary team within ING's Agile organization. As a Business Analyst, you will:

• Identify business needs, balancing them together with your Product Owner;
• Create or fine-tune business rules for data mappings between local and central databases;
• Extract, explore and manipulate data (Reconciliation, Value distribution, modeling, Reporting), helping reaching high data quality standards
• Perform testing before each release;
• Contribute to process streamlining;
• Provide user support daily and contribute to change management for teams based both in Luxembourg and abroad.

Your profile

Competencies / Behaviour

• You are enthusiastic and willing to learn;
• You are a naturally collaborative person who listens and invests in others to achieve common goals;
• You love to challenge the status quo and are eager to propose creative solutions to problems;
• You are data-focused and have strong analytical skills to interpret and translate business needs into operational processes.
• You are good at handling data and are mastering MS Excel functionalities (i.e. Pivot table, x/vlookup)
• You are able to read and understand basic SQL Queries.

Experience

• You are doing a Bachelor’s or Master’s degree preferably in Economics / Finance / Computer Science / Business Management;
• Experience in developing or using AI (Prompting, Agentic)
• Experience in the banking industry is a plus

Languages

• You are fluent in English and French;

Your working environment

With over 900 employees in the Grand Duchy and thanks to the combination of our local presence and the strength of a robust multinational like ING, we offer our personal and business customers a wide range of solutions through the channel of their choice.

ING is a global bank with a strong European base. 53,000 employees serve around 38.4 million customers, corporate clients and financial institutions in over 40 countries. Operating in the Grand Duchy of Luxembourg since 1960 as a universal and accessible bank, our products include savings, payments, investments, loans and mortgages for retail and private banking customers, whom we sever serve online and through our network of branches. For our Wholesale Banking clients, we provide lending, sustainable finance, payment & cash management and fund services.