Insurance Programs Internship

About DHL and IRM:

DHL Group, the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance products and services to protect the company’s employees, assets and liabilities and to meet its contractual obligations to customers across the group. As our business keeps growing, we want you in our EMEA region.

Ready to immerse yourself in the exciting world of IRM? Join the team and bring your expertise on board! As part of the DHL Group, you will be working with a global network of IRM colleagues and benefit from a wide range of development opportunities.

Job Purpose:

Support Business Units, on customer insurance products and technical coverage/pricing topics. Supports Managers day to day activity and administration related to customer insurance.

Your tasks:

• Interacting with colleagues to support business objectives are met and that the country is performing to “best in class” standards
• Support Managers to maintain regular communication with the customer, responding to ad-hoc queries relating to coverage, documentation, invoicing, etc
• Support Managers to Maintain accurate customer records of all annual insurances agreed as well as profitability progress of those agreements
• Provide technical support and assistance to local business partners to support the customer insurance sales process
• Supports Managers all aspects of the insurance referral process as agreed with Customer Insurance Manager, providing timely and accurate responses to these querie.
  

Your profile:

• Professional Studies or Degree in Law, Transport or Logistics, Insurance, Risk Management, or a related field
• Strong analytical skills as reporting, data analysis, and dashboards
• Proficiency in MS Office, especially Excel
• Full professional proficiency in English and Spanish would be a strong advantage
• Strong communication skills
  

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Professional Internship Contract directly with DHL - 12 months in total (6+6)
• The internship may serve as a pathway to a permanent position with DHL, subject to business needs and individual performance